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Dispatch

Dispatch conditions 

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge shipping costs on the basis of the shipping weight.

From a order value of 250,00 € onwards, we deliver shipments free of cost.

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Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight. 
From a merchandise value of € 250 the delivery to Austria, Belgium, the Netherlands and Luxembourg is free of shipping costs.

*) This way of delivery is not trackable!

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Flammable and explosive materials (LQ) can only be shipped with GLS by ground transportation.
Shipping to Greece, Malta, Turkey, Cyprus and all non-EU countries (except Switzerland and Norway) is not possible.
DHL does not allow shipping of these products (except to Switzerland).
Please select GLS (if your country is eligible for shipping) for the shipping of fire-hazardous material.

Delivery periods

Overseas delivery times:
Overseas = countries which we supply and which geographically are located outside of the European continent (amongst others North and South America, Australia, Asia, Africa, New Zealand. Moreover the French islands which belong to the EU: French Guyana, French Polynesia, Guadeloupe, Guyana, Martinique and Reunion)

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5 days, in case of foreign deliveries, within 7 - 10 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).

Shipping via GLS: Please note that deliveries are not made on Saturdays, Sundays and other holidays.
Shipping via DHL: Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the products are ready, along with the collection options. In this case, dispatch costs will not be charged.

The minimum order value is: 7,50 €.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.
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